CARADOC TOURS 2025

Day Trips, Short Breaks & Holidays - TERMS & CONDITIONS
 

Booking Information

Please send an email to info@caradoctours.co.uk or phone 01588-501396 with your card details. 

Ifyou wish to pay by cheque, please make payable to Caradoc Coaches, enclose the completed booking form (for a short break/holiday), or the details of the required day tour with numbers and pick up requirements and mail to: CARADOC TOURS, Unit 1, Craven Court, Craven Arms Shropshire SY7 8PF. 

Day Trips

All Day Trip bookings must be accompanied by the full payment to secure your seat(s).

Pick up location and timings are confirmed in writing by email (there is an extra charge if this information is required by post).
 

Short Breaks & Holidays

For the short break and holidays a NON-REFUNDABLE DEPOSIT of £50 per person plus a completed booking form is required to secure the booking.

Full payment of the balance is required no later than 4 weeks prior to departure (it is your responsibility to make sure that the payment is received in time) otherwise we will assume the booking to be cancelled and the deposit will not be refunded. 

Where day tours are included, there is no reduction in price should you not wish to participate in them.

Insurance is not included in the price and if required should be taken out individually.
 

Pick-up Points & Timings

Pick-up points are Ludlow, Craven Arms, Church Stretton, Leebotwood, Dorrington, Bayston Hill, Shrewsbury, Wellington and Telford. 

Pick-up location and Timings are confirmed in writing via email. There is an extra charge if required by post. 

Changes to your pick-up location must be advised prior to the trip as the coach may not call at all those listed. 

The coach will not leave the designated outward/return locations early unless all passengers are accounted for. Please be timely, it is your responsibility to make sure that you are there at the correct time, if you are late the coach may leave without you.

Cancellations

If the passenger numbers do not make it economically viable to run the trip, we reserve the right to cancel, in this case any deposits/payments will be refunded in full.

Should you wish to cancel your Day Trip booking with us the following applies.
From time of booking up to 30 days prior to date of departure: A full refund will be given.
From 30 days up to 7 days prior to date of departure: Credit against an alternative tour from that year’s brochure.
From 7 days up to date of departure: No credit or refund will be given.

Journey

Whilst it is always our intention to travel with full sized executive coaches, where numbers do not permit, we reserve the right to use our executive mini-buses as an alternative. For journey times of more than 2 hours at least one comfort stop will be made.

We will not accept responsibility for any injury/illness/loss/damage/expense/cost or any other claim whatsoever arising from an event/circumstance that could not have been predicted/avoided/foreseen by us after taking all reasonable care, or occurs as a result of anyone who is not contracted by us.

Special Requirements

Whilst we will do our best to cater for any special requests, we cannot make any guarantees. Most mobility devices can be carried on our vehicles but must be advised at time of booking.

Coach Seats

Due to disputes over front seats we operate a surcharge of £10 for front row seats, £5 for second row seats. 

 Please only request seats at or near to the front where mobility is an issue. If you have other medical reasons for front seats please specify these, but note that this does NOT put any responsibility on any representative/driver/agent acting on behalf of Caradoc Coaches Ltd.